Eligibility for Refund
You may be eligible for refund if you purchased 'Syntixies' and haven't used them to purchase any in-game items within 7 days of your purchase.
You will not be eligible for refund if Syntix Administration determines that you used your purchased Syntixies or that you by any chance are abusing the refund policy.
How to request a refund?
Visit our Support Center after you login and submit your request in a ticket.
When will I get my refund?
The amount purchased will be automatically refunded to the payment method used to make the purchase. Please note, the refund process may take up to 45 days, depending on the payment method. Our team may also reach out to you to offer alternative refund options incase refunding on the used payment method is no longer feasible.